Refund Policy

Overview

This Refund Policy explains when and how you can request a refund for purchases made on Nano Banana Image, including subscriptions (monthly and yearly) and one-time credit packs. By making a purchase you agree to this policy.

Because Nano Banana Image delivers digital credits that are consumed instantly to generate images, credits that have already been used are non-refundable.

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on eligible purchases:

• Eligible if the request is made within 7 days of the purchase (or, for subscriptions, the start of the current billing period) and none of the credits granted by that purchase have been used.
• Not eligible once any of the credits from that purchase have been consumed. In that case the purchase is considered used and is non-refundable.

If only part of a purchase's credits remain, we may, at our discretion, offer a partial refund proportional to the unused credits.

Subscriptions (Monthly & Yearly)

• You can cancel your subscription at any time from your billing settings. Cancellation stops future renewals; it does not automatically refund the current period.
• A refund of the current period may be requested within 7 days of the renewal date, provided no credits from that period have been used.
• Subscription credits are a monthly allotment that expires at the end of each month and does not roll over. Yearly plans are billed for ten months and release these monthly credits across the year; if you request a refund after using credits, the purchase is treated as used and is non-refundable.

One-Time Credit Packs

• Credit packs are eligible for a full refund within 7 days only if none of the credits have been used.
• Once any credits from a pack are consumed, the pack is non-refundable.
• Credits from one-time packs do not expire.

How to Request a Refund

Email us at buleskeepyou@gmail.com with your account email and the order details. We aim to respond within a few business days. Approved refunds are issued to the original payment method and may take several days to appear, depending on your provider.

Chargebacks

If you believe a charge is incorrect, please contact us first — most issues are resolved quickly. Filing a chargeback without contacting us may result in suspension of your account.

Exceptions & Discretion

Nothing in this policy limits any non-waivable statutory rights you may have under applicable consumer protection laws. We may grant refunds outside of this policy on a case-by-case basis at our sole discretion.

Changes to This Policy

We may update this Refund Policy from time to time. We will indicate the date of the latest revision at the top of this page.

Contact

If you have questions about this Refund Policy, please contact us at buleskeepyou@gmail.com.